Last Updated: [30 March 2025]

At Buddy Gadget, we strive to deliver your orders in a timely and efficient manner. Our shipping policy ensures clarity on processing, delivery timelines, and associated costs.

1. Order Processing Time

• Orders are typically processed within 1-2 business days (excluding weekends and holidays).

• Orders placed after 5:00 PM IST will be processed on the next business day.

2. Shipping Duration & Charges

• Standard delivery time ranges between 3-7 business days, depending on your location.

• Shipping charges, if applicable, will be calculated at checkout based on the delivery location and package weight.

• We currently ship across India and may expand to international shipping in the future.

3. Order Tracking

• Once your order is dispatched, you will receive an email/SMS with the tracking details.

• You can track your order using the provided tracking number on our courier partner’s website.

4. Delivery Issues & Delays

• While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or logistics issues.

• If your order is delayed beyond the expected time frame, please contact us at support@buddygadget.com for assistance.

5. Damaged or Lost Shipments

• If you receive a damaged package, please do not accept the delivery and report the issue to us immediately.

• In case of lost shipments, we will initiate an investigation and, if confirmed, offer a replacement or refund.

6. Address & Contact Information

• Please ensure you provide accurate shipping details at the time of checkout to avoid delays.

• We are not responsible for failed deliveries due to incorrect addresses or unavailable recipients.

7. Contact Us

For any shipping-related inquiries, reach out to us at support@buddygadget.com or call +91 9310509339.